Phone Support 0845 658 00499.00am to 5.30pm - Monday to Friday

Collection Restrictions

Collections on soft ground such as soil, gravel or grass would be problematic and are not possible. This is due to our pallet truck and lift assist not having the correct ground to work on. Flat concrete ground is preferred when possible.

We cannot collect where it is illegal for our vehicle to park and load. We also cannot collect where the surface is unstable to park or load. This is the same situation for all pallet collection and delivery services.

If you are unsure if we can collect your goods then please contact us. You can use the form below or reach us on Live Chat during business hours for an instant response.

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